{"id":8802,"date":"2024-04-23T18:35:10","date_gmt":"2024-04-23T22:35:10","guid":{"rendered":"https:\/\/radiomiami.us\/?p=8802"},"modified":"2024-04-24T11:48:20","modified_gmt":"2024-04-24T15:48:20","slug":"eeuu-aerolineas-deberan-devolver-dinero-en-efectivo-y-ser-transparentes-en-cobros-a-clientes","status":"publish","type":"post","link":"https:\/\/radiomiami.us\/en\/eeuu-aerolineas-deberan-devolver-dinero-en-efectivo-y-ser-transparentes-en-cobros-a-clientes\/","title":{"rendered":"EEUU. Aerol\u00edneas deber\u00e1n devolver dinero en efectivo y ser transparentes en cobros a clientes"},"content":{"rendered":"<header class=\"story__header\">\n<h6 class=\"story__title\"><span style=\"font-size: 1.1em; font-weight: bold;\">Las \u00abtarifas basura\u00bb que cobran las aerol\u00edneas podr\u00edan llegar a su fin con una nueva regla de operaci\u00f3n, adem\u00e1s de que las empresas deber\u00e1n pagar el monto original a los viajeros cuyos vuelos fueron modificados o cancelados<\/span><\/h6>\n<\/header>\n<div class=\"container--row\">\n<div class=\"col--main\">\n<figure class=\"story__gallery\">\n<div class=\"story__gallery-cover\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/laopinion.com\/wp-content\/uploads\/sites\/3\/2024\/04\/AP13050114058.jpg?resize=360,202&amp;quality=80\" srcset=\"https:\/\/laopinion.com\/wp-content\/uploads\/sites\/3\/2024\/04\/AP13050114058.jpg?resize=360,202&amp;quality=80 767w, https:\/\/laopinion.com\/wp-content\/uploads\/sites\/3\/2024\/04\/AP13050114058.jpg?resize=1316,740&amp;quality=80\" alt=\"Las aerol\u00edneas deber\u00e1n ser m\u00e1s transparentes con los clientes.\" width=\"360\" height=\"202\" \/><\/div><figcaption class=\"story__gallery-caption\">\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Cr\u00e9dito: Mary Altaffer | AP<\/p>\n<\/figcaption><\/figure>\n<div class=\"story__main\">\n<div class=\"story__meta\">\n<div class=\"story__share story__share--fixed\"><\/div>\n<\/div>\n<div class=\"story__content\">\n<div class=\"story__authors\">\n<div class=\"story__author\">\n<div class=\"story__author-data\"><\/div>\n<\/div>\n<\/div>\n<div class=\"story__body\">\n<h6>Una nueva regla impulsada por el gobierno del presidente Joe Biden\u00a0<strong>obligar\u00e1 a las aerol\u00edneas a transparentar cualquier cargo y a devolver dinero en efectivo que adeuden a sus clientes<\/strong>.<\/h6>\n<h6 id=\"custom_placement\"><\/h6>\n<h6>\u201cLa Administraci\u00f3n Biden-Harris anunci\u00f3 reglas finales que exigen que las aerol\u00edneas proporcionen reembolsos autom\u00e1ticos en efectivo a los pasajeros cuando se les adeude y protejan a los consumidores de costosas tarifas a\u00e9reas sorpresa\u201d, indic\u00f3 la Casa Blanca.<\/h6>\n<div id=\"ads_body_1\" class=\"hide__mobile\" data-google-query-id=\"CIPD8Z-W24UDFcPvKAUdBkUDTg\">\n<div id=\"google_ads_iframe_\/138871148\/laopinion.com.dw.1x1.intext_0__container__\"><iframe id=\"google_ads_iframe_\/138871148\/laopinion.com.dw.1x1.intext_0\" tabindex=\"0\" title=\"3rd party ad content\" name=\"google_ads_iframe_\/138871148\/laopinion.com.dw.1x1.intext_0\" width=\"1\" height=\"1\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" aria-label=\"Advertisement\" data-load-complete=\"true\" data-google-container-id=\"4\" data-gtm-yt-inspected-678217_329=\"true\" data-gtm-yt-inspected-29=\"true\" data-cnx-ids=\"9fe29f99dba84d0a87729ffe5e5feb1d\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/div>\n<h6>La regla tambi\u00e9n permitir\u00e1 a los clientes<strong>\u00a0tener respuesta m\u00e1s r\u00e1pido de las aerol\u00edneas<\/strong>, adem\u00e1s de que se esperan ahorros de hasta $500 millones de d\u00f3lares por el cobro de \u201ctarifas basura\u201d y ocultas.<\/h6>\n<p>&nbsp;<\/p>\n<h6>\u201cLos pasajeros merecen saber de antemano los costos que enfrentan y deber\u00edan recuperar su dinero cuando una aerol\u00ednea les debe, sin tener que preguntar\u201d, dijo el secretario de Transporte, Pete Buttigieg.<\/h6>\n<h6><\/h6>\n<h6>\u201cLos anuncios de hoy requerir\u00e1n que las aerol\u00edneas brinden a los pasajeros mejor informaci\u00f3n sobre los costos antes de comprar el boleto y proporcionen r\u00e1pidamente reembolsos en efectivo a los clientes cuando se les debe, no solo ahorr\u00e1ndoles tiempo y dinero, sino tambi\u00e9n evitando dolores de cabeza\u201d.<\/h6>\n<p>&nbsp;<\/p>\n<h6>Estas reglas forman parte de un amplio programa de la Administraci\u00f3n Biden \u2014<a href=\"https:\/\/laopinion.com\/2023\/05\/08\/aerolineas-deberan-pagar-danos-a-viajeros-y-hasta-hospedaje-por-cancelaciones-segun-nueva-regla\/\">lanzado en 2023<\/a>\u2014 contra las llamadas \u201ctarifas basura\u201d que distintos negocios cobran a los clientes.<\/h6>\n<p>&nbsp;<\/p>\n<h6>La pol\u00edtica sigue una orden ejecutiva del presidente Biden sobre la Promoci\u00f3n de la Competencia en 2021.<\/h6>\n<p>&nbsp;<\/p>\n<h6>\u201cLa primera regla requiere que las aerol\u00edneas proporcionen r\u00e1pidamente a los pasajeros reembolsos autom\u00e1ticos en efectivo cuando se les adeuda porque sus vuelos se cancelaron o cambiaron significativamente, sus maletas registradas se retrasaron significativamente o no se proporcionaron los servicios auxiliares, como Wi-Fi, que compraron\u201d, se indic\u00f3.<\/h6>\n<p>&nbsp;<\/p>\n<h6>Aunque algunas aerol\u00edneas ya ofrecen dichos servicios, la regla facilita los procesos.<\/h6>\n<p>&nbsp;<\/p>\n<h6>\u201cSin esta regla,\u00a0<strong>los consumidores tienen que navegar por varios de procesos engorrosos para solicitar y recibir un reembolso<\/strong>: buscar en los sitios web de las aerol\u00edneas para descubrir c\u00f3mo realizar la solicitud, completar \u2018papeleo digital\u2019 adicional o, en ocasiones, esperar durante horas en el tel\u00e9fono\u201d, se indic\u00f3.<\/h6>\n<p>&nbsp;<\/p>\n<h6>Los reembolsos a pasajeros ser\u00edan m\u00e1s expeditos, evitando que los clientes deban incluso solicitarlo cuando la aerol\u00ednea modifique o cancele un itinerario.<\/h6>\n<p>&nbsp;<\/p>\n<h6>La regla ayudar\u00e1 a que el proceso sea autom\u00e1tico; r\u00e1pido, entre siete y 20 d\u00edas m\u00e1ximo; el pago debe ser en efectivo o en la forma del pago original, y el monto a devolver debe ser el original desembolsado.<\/h6>\n<h6 class=\"wp-block-contenthub-heading\">Las \u201ctarifas basura\u201d<\/h6>\n<div id=\"ads_body_3\" class=\"hide__mobile\" data-google-query-id=\"CMLF-p-W24UDFcPvKAUdBkUDTg\">\n<div id=\"google_ads_iframe_\/138871148\/laopinion.com.dw.300x250.body.pos2_0__container__\"><\/div>\n<\/div>\n<h6>Muchas empresas suman costos ocultos a los clientes, quienes termina aportando mucho m\u00e1s del precio original en una aerol\u00ednea.<\/h6>\n<p>&nbsp;<\/p>\n<h6>\u201cEl DOT exige que las<strong>\u00a0aerol\u00edneas y los agentes de boletos informen a los consumidores por adelantado qu\u00e9 tarifas cobran<\/strong>\u00a0por el equipaje facturado, el equipaje de mano, por cambiar una reserva o cancelar una reserva\u201d, se indic\u00f3.<\/h6>\n<h6><\/h6>\n<h6>\u201cEsto garantiza que los consumidores puedan evitar cargos sorpresa cuando compran boletos de aerol\u00edneas o agentes de venta de boletos, incluidas agencias de viajes f\u00edsicas o agencias de viajes en l\u00ednea\u201d.<\/h6>\n<p>&nbsp;<\/p>\n<h6>Las empresas deber\u00e1n informar por adelantado las tarifas de equipaje, cambios y cancelaci\u00f3n de un vuelo.<\/h6>\n<h6>Incluso se deber\u00e1n especificar las limitaciones de peso y las dimensiones de un paquete en forma mucho m\u00e1s clara.<\/h6>\n<p>&nbsp;<\/p>\n<h6>Algunos de estos beneficios ya operan tras acuerdos con las 10 principales aerol\u00edneas de EE.UU., ofreciendo opciones a los viajeros en vuelorights.gov<\/h6>\n<h6><\/h6>\n<h6>\u201cAhora las 10 principales aerol\u00edneas de EE.UU. garantizan cambios de reserva y comidas gratuitas, y nueve garantizan alojamiento en hotel cuando un problema con la aerol\u00ednea causa un retraso o cancelaci\u00f3n importante\u201d, se indic\u00f3.<\/h6>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Las \u00abtarifas basura\u00bb que cobran las aerol\u00edneas podr\u00edan llegar a su fin con una nueva regla de operaci\u00f3n, adem\u00e1s de que las empresas deber\u00e1n pagar el monto original a los viajeros cuyos vuelos fueron modificados o cancelados \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [&hellip;]<\/p>\n","protected":false},"author":342,"featured_media":8803,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Aerol\u00edneas deber\u00e1n devolver dinero en efectivo y ser transparentes en cobros a clientes - Radio Miami<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/radiomiami.us\/en\/eeuu-aerolineas-deberan-devolver-dinero-en-efectivo-y-ser-transparentes-en-cobros-a-clientes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EEUU. 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